Puzzle ERP: Success packs
BASIC | STANDARD | ADVANCED | |
Recommended for: | Simple apps* | Advanced Apps* Data import** | Advanced Apps* Data import** Customisations*** Multi - company |
Dedicated Consultant | 25 hours | 50 hours | 100 hours+ |
Project management | |||
Email + Phone support | |||
Training & Coaching
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Configuration
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Data Import Assistance
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Onsite Consulting *
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App Customization **
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Customizations (forms, reports, workflow)
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Developments
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Performance Issues
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Returning Customers
| 1.375 € | 2.650 € | 5.000 € |
New Customers (15% off) ***
| 1.200 € | 2.500 € | 4.800 € |
* Travel time billed; Travel expenses billed separately.
** Extra monthly charges apply for the maintenance of extra modules / lines of code.
*** A 15% discount applies automatically to new customers, for their first pack only.
* Simple / Advanced apps; Apps without inventory, maintenance, field service, accounting / All apps.
** Data import; Importing user data. Importing data billed separately.
*** Customisations; 3rd-party apps, custom apps, extra code, modules and add-ons
Assumptions and exclusions:
Depending on the complexity of the task, which we define beforehand, we propose a suitable package to the customer. If the number of hours used is less than the number of leased hours, the unused hours are transferred to the maintenance hours.
The offer is purely informative and includes licenses and services according to the client's requirements known so far. For a more accurate assessment, as the first
step towards the implementation of the solution, we suggest that the client conduct an analysis, on the basis of which a final binding offer is made.
In phase 1, we adhere to Odoo's recommendations and the introduction of standard recommended functionality. Functional deviations from the standard solution are possible during implementation. In such a case, a finishing specification and a separate offer will be prepared for deviations.
Integration with other ERP systems or other solutions is not the subject of this offer and is billed according to the previous offer.
Data migration or assistance with data transfer is limited to 1x test and 1x production. Data migration can also be carried out by the client himself during a prior migration workshop and preparation of appropriate proposals provided by the contractor.
Assistance after the transition to production, outside the framework of this offer, is calculated according to the time actually spent. The contractor proposes that in the first month after the transition, as much assistance as possible from the contractor is included, which the client can order even after the transition to production. A maintenance contract is concluded on the day of transition to the production environment.
The project was completed one month after the transition to the production environment.
- The preparation of process instructions is not part of the offer and is billed additionally according to the client's wishes and is billed according to the actual time spent.
Maintenance begins after the signed handover report, or at the latest one month after the transition to the production phase.
The purchase of Odoo licenses is subject to each Odoo general terms and conditions, which determine the business relationship between Odoo and the client. The general conditions are published on the odoo.com website.
Maintenance and support:
After the basic Odoo setup, we provide maintenance to our customers monthly flat rate: 250.00 euros/month
Availability: 8 hours a day, 5 days a week.
Maintenance: 5 hours of remote assistance or assistance via phone or e-mail.
Availability
8 hours a day, 5 days a week.
Maintenance
5 hours of remote assistance or assistance via phone or e-mail.
Let us help you understand and optimize your business needs.
To implement Odoo for your company's needs, please fill out the questionnaire. Let us present a solution for digitizing your business and simplifying your management processes.
Fill in the questionnaire
Our consultant will discuss & analyze your business needs and show you how Odoo works for
companies like yours.
We will contact you
Our consultant will contact you to discuss how Puzzleerp can help your business grow.
Tailor made quotation
Based on the collected information, our consultant
will prepare a quotation for your
Odoo implementation.
Why do you need an odoo partner?
Your need to be deeply involved in your business software (ERP) installation, but also benefit from what an Odoo partner can offer.
Shorten implementation timeline
Rely on our team of dedicated experts for on-time implementation
Save money
While we diligently work on your solution, you can be assured that we will optimize your time and resources.
Better solution
By leveraging industry-leading practices, you are placing your trust in a more effective solution.
Onboard a large project team in weeks
Prepared to scale and address all business requirements
Get experience from projects
With a wealth of experience in odoo ERP development, we possess comprehensive knowledge in this field.
On - time delivery
Rely on our team of dedicated experts for on-time implementation
We are a team rowing in the same direction
We are a group of Odoo experts, capable of accomplishing any Odoo project. Our focus are mainly Adriatic region markets, where we are known as Puzzle ERP. We have successfully delivered multination projects that span a wide range of industries, showcasing our expertise in different sectors.
Basic, Standard and Custom subscription plans include all apps for a single fee:
FAQ
The Success Packs include a package of premium services by a dedicated consultant. During the implementation phase, you will have an Odoo Project Manager assigned to you to analyze your requirements and configure your Odoo Apps according to your needs. The consultant will also train you on how to use the Odoo Apps, coach you on how you can use Odoo's functions and features to grow your business. He will also customize your Odoo apps provided that you opted for the 'Custom apps' you have selected. Based on the apps and number of custom apps you selected on the pricing page, a pack will be preselected that best fits the typical number of hours needed to start using Odoo successfully. Our consultants will do their best efforts to help you get started with Odoo within that time.
Before implementation, our consultant will analyze the way your business runs and suggest the best way to use Odoo. We will handle all configuration and coach you on how to use Odoo. This service is organized through planned sessions (over the telephone or online) where our consultant will carry out a more in-depth analysis of your needs to see what can be improved in line with the existing functional possibilities of the official Odoo Apps. We will provide you training material so that you are always able to use the latest version of Odoo Apps.
For advanced needs, such as custom development, you can work with us or an official Odoo partner. Our official partners offer project management services, Odoo developments, training and on-premise installation and integration services. Developments carried out by us are charged per day of consulting. Partners usually charge for their services per day of consulting or development.
We have a performance team of experts in scalability issues available through success packs. Performance issues are not handled through the free support as they are usually not related to the Odoo standard code. Most frequent causes includes: database not fine tuned to specific usage, performance bottlenecks in custom modules or sub-optimal deployment.
Analyzing, monitoring and solving performance issues takes time, so we require a success pack of minimum 50 hours. Our team do performance monitoring and audits, deployment best practices, monitoring of impacts, code refactoring...